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14 Days Refund | Secure Checkout | Dedicated Support Team
📦 Return Eligibility
To qualify for a return:
- Items must be returned within 14 days of delivery
- Products must be unused, unopened, and in original packaging
- For health and safety reasons, we do not accept returns on opened, used, or tampered items
📩 How to Request a Return
To start a return, please contact us:
When reaching out, include:
- Your order number
- The reason for return
Our support team will guide you through the next steps.
💳 Refund Process
- Once we receive and inspect your returned item, your refund will be processed within 5–7 business days
- Refunds will be issued to your original payment method
- Shipping charges are non-refundable
⚠️ Damaged or Incorrect Products
If you receive a damaged or wrong item:
- Contact us within 48 hours of delivery
- We will arrange a replacement at no extra cost
🚫 Non-Returnable Items
The following items are not eligible for return:
- Opened bottles
- Free gifts or promotional items
- Final sale or discounted products
🚚 Return Shipping
- Customers are responsible for return shipping costs
- If the return is due to our mistake (damaged or incorrect item), we will cover the shipping
- Please ensure the product is securely packed to avoid damage during return transit